Should a course participant have any complaints about the challenge, they must make it known to the staff of Intrepid Expeditions at the time. If at the end of the challenge you feel that the complaint has not been properly dealt with, the participant must notify Intrepid Expeditions in writing no later than 7 days after the event.
Challenge participants are solely responsible for arranging and must be in possession of a valid passport (where applicable). Information is given on these matters or related items (clothing, climate, baggage, personal gear etc) in good faith but without responsibility on the part of Intrepid Expeditions.
Travel insurance is mandatory for all participants on overseas challenges. Insurance must include cover for medical expenses and personal accident. The participants are responsible for arranging their own insurance.
Members of Intrepid Expeditions staff will do all in their power to solve problems to the benefit of the group as a whole. They may require an individual to leave the group if they believe that the person's health is at risk. If an illegal act has been committed, or they behave in a way to endanger the safety, enjoyment and welfare of the group. Staff of Intrepid Expeditions will take such action, that the person will be asked to leave and make their way back to the UK at their own expense.
Intrepid Expeditions will make every effort to adhere to the planned itinerary and programme. Intrepid Expeditions reserves the right to modify or cancel any particular activity.
Intrepid Expeditions cannot be held liable for any consequences of strikes, industrial action, wars, riots, sickness, quarantine, government intervention, weather conditions war, sale of land by owner etc or any other untoward circumstances, acts of God, or aviation technicalities.
In the event of a course cancellation due to Intrepid Expeditions own reasons not included in the above mentioned participants will be refunded the full amount of monies paid.
If you cancel the course for whatever reasons the following refunds will apply:
The 25% deposit is non refundable.
The following refunds will apply, post deposit:
Within 10 weeks of the course commencement date: Full refund
Within 8 weeks of the course commencement date: 75% refund
Within 6 weeks of the course commencement date: 50% refund
Within 4 weeks of the course commencement date: No refund
The 25% deposit is non refundable
The following refunds will apply, post deposit:
Within 14 weeks of the course commencement date: Full refund
Within 12 weeks of the course commencement date: 75% refund
Within 10 weeks of the course commencement date: 50% refund
Within 8 weeks of the course commencement date: No refund
Provisional bookings do not hold firm until a deposit or the full amount of monies is received by Intrepid Expeditions. Full payment must be received at least 4 weeks prior to the UK course commencement date, and 8 weeks prior any overseas course commencement date.
There are certain hazards involved with these challenges and the Intrepid Expeditions accepts responsibility for negligent acts or omissions by its staff in respect of claims arising as a result of death, bodily injury, or illness caused to the participant. Intrepid Expeditions does not accept liability for death, bodily injury or illness in other cases. Intrepid Expeditions cannot be held responsible for any loss or damage to luggage and property; they are carried at the participant's own risk.
It is essential before embarking on a challenge that the participants are fit enough to undertake such activities. If you have a medical condition or history Intrepid Expeditions strongly recommends that you seek advice from your doctor. This information must in turn be added to the medical form and a member of Intrepid Expeditions must be informed.
Any information given to Intrepid Expeditions will be strictly confidential. Intrepid Expeditions cannot be held responsible for any illness or injury as a result of an ongoing medical condition. If in doubt participants should contact staff of Intrepid Expeditions to discuss the requirements. Participants should be aware that medical assistance is rarely available in the remoter regions visited by Intrepid Expeditions.
Course participants (hereinafter referred to as customer) must be at least 18 years of age at the course commencement date.
The customer must respect the environment being utilised during the course period. The customer will be liable to any damage due to deliberate or negligent destruction caused to the environment or buildings or livestock. If as a result such damage occurs the customer shall be responsible for paying the reasonable costs. If any course participant is found to have caused or is behaving in a malicious manner likely to cause such damage, they will be asked to leave the course or expedition.
Intrepid Expeditions Contact Nigel Startin
3 Chapel Court Cottages Tel/Fax 01392 882445
Budlake Mobile 07771752507
Broadclyst E-mail nigel@intrepid-expeditions.co.uk
Exeter www.intrepid-expeditions.co.uk
Devon ATOL 9576
EX5 3JT
I have read and understand the terms and conditions.
Signature.....................................................
Print name...................................................
Date..........................................................
